Urgent Evoke

A crash course in changing the world.

Challenge: Build TRUST for strong reputation networks

Over the next 6 weeks we have a rare opportunity to work closely with people around the world who we may never meet.  Then again, we may find that our evokations take us to other corners of the globe to places where we will need to rely on each other for survival.  This network we are weaving here will mean life or death for many in our extended circles and it is important enough that we take this role we share seriously as we grow into this work together.

To work together we must first know that we can trust one another.  Trust is a very difficult thing to pin down and know when working virtually through words, videos and photos.  While video and skype and other remote conferencing tools provide some sense of what the other is like it is still rare for us to truly connect and form a kinship of respect with others in digital space.  We may make friends here but few of those friendships will really stick around long term.  The bonds that will last will be forged over our evokations and long term endeavors where we choose to partner together to build more than we can do alone.

How do we build partnerships based on trust and respect?  First we LISTEN.  We hear where others are, what's going on for them and what their struggles are in the current situation.  We offer what resources we can but do not force our will on others -- we work gently and with compassion for the great journey that others have taken to be at this place with us.

My question to you is:  how do you build trust in these networks?  How can you express to others that you are a trustworthy person who will get the job done and be dependable in times of extreme stress and crisis?

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I think one way might be to share a personal experience or two where they've handled other projects that required similar levels of responsibility. Show value in providing details of what they're able to accomplish.
Another way is to be here -- show up as often as you can, and visit other people's work. Comment on what they have to say in a way that engages with their thoughts and doesn't just promote your own. It's easy to start strong in networks like this, but as the newness wears off, it's easy for people to just vanish. Since we don't really see one another outside of the network (oftentimes), being present IN the network is an important way to build trust.
Trust? First we listen? Nah.

First, we all meet on time, make sure everyone is good to go, enter the dungeon, kill the dragon, and split the gold and riches fairly. Then we go back to the in and talk down our role in killing the hideous beast while talking up what Joe the Cleric did even though he was the torch carrier and healed people who went down ...

Okay, wrong online world, but the principal applies. What Evoke hasn't done yet is give us a Mission or Quest in which we must rely on others over time to succeed Not a complaint, just an observation. From my perspective, my level of trust in someone is about what they do in relation to me rather than what they are willing to say - someone can tell me all their deep, dark secrets, but if the other person turns up to watch the kids when the crisis strikes that is who I trust.
Mmm, yes, that's another way to build trust... but how do you know who to put on your list of people to ask to watch the kids when the crisis strikes? Even when we're thrown together in a situation that requires cooperation, not everyone turns out to be trustworthy, and one of the ways to tell who is, is to listen to what they say, watch what they do, and compare the two. Then you know who to call when the kids need watching, or when you have another dragon to slay.

Mark Mulkerin said:
[snip]
Okay, wrong online world, but the principal applies. What Evoke hasn't done yet is give us a Mission or Quest in which we must rely on others over time to succeed Not a complaint, just an observation. From my perspective, my level of trust in someone is about what they do in relation to me rather than what they are willing to say - someone can tell me all their deep, dark secrets, but if the other person turns up to watch the kids when the crisis strikes that is who I trust.
Find myself agreeing with you both. We need more collaboration challenges that test our ability to network solutions together and spread them quickly throughout that network. On the backend I've been designing a tool to track trustability for family/emergency/crisis use to help find families quickly and make sure kids do not fall through the cracks during turmoil. This doesn't tell you anything about my true trustability, and there are only a few on this network who have worked with me directly and can tell you what I'm like in the field.

Reputation systems are ESSENTIAL in this work. The TrustTable design is ready to build out if others want to work with me on that (programming side -- database + social media linking). While we get there, can you suggest some great group challenges that would help us refine our work process as teambuilding for future endeavors?

Example: I frequently camp with a networked group of people in Los Angeles and beyond who share common interests. We go to similar events and camp together in harsh environments -- deserts, remote regions -- so that we are clear about who is good at what as we build temporary encampments, some of which are very large and elaborate. We build grey water systems, showers, kitchens, public and private spaces from what we can bring out in our trucks and we test ourselves for weeks at a time. For the rest of the public it looks like we are throwing big festivals and parties but on the inside there's a survival bootcamp going on that's grown into workshops, musicals and kits for disaster preparedness. Through this fun test method we learn who excels in MacGyver traits and who forms the glue between circles to communicate new changes quickly across the layered network.

Especially this week as we reimagine money & exchange systems we have to get down and dirty with trust talk amongst our extended circles here. I have seen too many nonprofit & business models fail because one group didn't feel they could trust another person or group coming in....especially in Africa this has doomed many goodhearted efforts. I've worked with hundreds of NGOs all over the world and we've seen great enthusiasm from grassroots efforts in the south that end up turning sour over perceived meddling from the north. It's no longer acceptable for me to assume that I know better than anyone working in their own community -- all I can do is serve as a resource and help to make sure they can reach their own goals. For me, trust requires the other to respect certain boundaries and take responsibility for acting in accordance to our agreements. That requires me to be very clear about what agreements make sense too!
You want to build a trust network with a way to establish a verifiable metric... hmm ok can be done... I mean it..in real life..can be done...but first... what resources do we have to work with....because what your talking about needs to be secure, moderated, wide bandwidth...if it is to be based on the NET..

we could also design a network that is non net based... hmmm distributed nodes of people... letter trees, phone trees, hmmmm brainstorming out loud right now...

oh and the answer to the question... by deeds not words, the metric would be based on actual work and / or resources given into the network. Neal Stephenson in Diamond Age (I think- correct me if wrong) had a Phyle or tribe in the Pac Northwest who would conduct double blind trust exercises...

so you want to make this happen...I want to make this happen....
@Kevin - They also had nanotech and could merge into a group mind ... unless there is something Evoke isn't telling us ...
Oh I know that Mark... LOl I was just pointing out the little phyl in Pac NW that used trust as the basis of membership... through the Nano would b cool...

Mark Mulkerin said:
@Kevin - They also had nanotech and could merge into a group mind ... unless there is something Evoke isn't telling us ...
It would seem that those who are actively participating in discussion forums are inherently showing their value and ability to be trusted due to their investment of time in simply responding. Therefore, perhaps the first step should really be a question like this to see who chimes in. As in real life, we trust people little by little as they show evidence of their ability to be trusted. Will this person respond? Will this person continue engaging with whatever issue, challenge, topic or subject matter being presented?

That being said, warm greetings to all as I extend a hand of friendship.
@Garrick - a pleasure to meet you friend...

Your post is a good starting point. Trust occurs over time through a series of consistent actions that then leads to a higher degree of certainty when predicting future actions. not 100% fool proof but thats the normal regulator humans have evolved for person to person trust.

Also please note that human beings use hundreds and hundreds(perhaps thousands) of physical five sense cues to arrive at a "profile" of the person there dealing with. These cues are rea****sed constantly and through they may take a back seat when l a measure of trust is given to the person. They are still there.

The internet and connected civilization creates a problem in that it circ**vents this natural system of a****sment. Hence how easy it is to spoof an identity online.
What, you mean that my charming good looks aren't good enough for you here? Are you saying that the implants and botox have no value on the intarwebs? Inconceivable! ;)

@iloveGarick

(*One 'r' btw. Think 'garlic', drop the 'l' and add a 'k' to the end)
@Garick

Oh my, I do apologize for the faux pas...

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