The idea of fear being a solution and not the problem surprised me. You always think that you're supposed to get rid of fear usually by saying something like, "Don't be afraid." This is actually making the situation worse. It now makes sense that by legitimizing the fear you are putting it to good use in a way people can handle it and not react in a state of panic. This way brings some focus to the problem. It is so important to establish trust when communicating, especially in times of crisis. When communicating we must be honest, we must listen to the public and don't play down the crisis whatever it may be. We must give psychological first aid, which is safety, calming, connections, efficacy, and hope. We must also remember these three questions and try to answer them, I find them very important. How do we manage massive grief and loss? How do we perform ceremonies when we can't attend them? How do we support people who have lost a lot when we can't touch them? We must remember that in times of crisis people are afraid but all they want are honest answers on how to deal with the situation and by giving them information they can then begin to deal with what is happening to them personally.
you can say dont be afraid to yourself
its when you say it to others that it doesnt make sense sometimes