A crash course in changing the world.
I believe that coming to terms with uncertainty was not only surprising but important because once people recognize that some things are uncertain. We can work together to better understand uncertain event instead of working individually to predict the event ourselves. This secret of crisis communication also provided the idea that if a crisis such as infectious disease outbreak were to occur, it’s possible to report on infectious disease outbreaks without being a graduate-trained scientist. That everyone can work together during the time of crisis to help predict the next step instead of leaving it up to chance.
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