During a crisis, as was stated by Harvard's Nieman Guide for Crisis Journalism
, it is important for people to have things to do and to make decisions--to help them manage their fear. I would call on artists and poets to organize a kind of online art/poetry therapy session for which people could contribute artistic representations of their fears and how they would conquer them--or, perhaps, befriend them, as fear is "the solution, not the problem
." This would appeal to the need for "psychological first aid," which was also mentioned by the Neiman Guide as a way of channeling people's energy away from denial. This could be an ad-hoc website or ning/social network where people could post their work and have others vote on their favorite ones, the ones that best represent their own relationship to fear and therefore help them cope with it.
This would bring attention to the potentially healing capabilities of art while elevating artists and poets to the level of problem-solvers and cultural agents for positive change.