I would call on journalists to gather online and answer questions that people have about the pandemic.
There are many reasons why:
First, their job is to give unbiased information regarding the unfolding of events
Second, they are trained in the psychology of reporting, i.e. if they are receiving inquiries that reflect fear and panic, they will gear their answers to alleviate fear and panic. If they are receiving inquiries that reflect that the public is not aware of the severity of the problem, they can gear their answers to raise awareness without creating panic.
And third, they are trained writers and thinkers, able to express themselves clearly and concisely.