A crash course in changing the world.
My favorit secret is "talk to the people who have the problem – and LISTEN to what they have to say".
Many people talk about problems they don't know. Accordingly, such people do not even solve the problems correctly. Therefore it is important to talk to the peolpe affected by problems. Through a conversation, there is the possibility that the real problem may be recognized and not just a hidden problem. In an interview you can also understand the genesis of the problem and develop a solution idea or a first step to the solution. In addition, you can bring a lot about the environment of the problem in experience.
If you want to solve a problem, you have to know what the real problem is.