After reading the 5 secrets of crisis communication, I want to share my favorite insight: “Managing Panic in Pandemic“
Dori Reissman says, that the word "panic" is used too often, even in a wrong context and have mostly nothing to do with panic. His definition of panic is the loss of the social and inside order.
Journalists should ask theirselves if they really want to transfer this message. The cinfidence of the public is very important for the journalists because they are one of the first refuges.The cooperation between the government and the journalists should work.
Reisman mentions five important facts which include psychological first aid:
savety, calming, connection, efficacy and hope.
I think that a lot of news from journalists are exaggerated and full of sensationalism and they don´t bring much meaningful or helpful information.
Would the journalists inform theirselves about the Reissmans articel it would be a good possibility to reduce the "panic".