A crash course in changing the world.
I found the section about dealing with group panic to be very interesting because I had never given much thought to the fact that there has to be a group of people ready to help deal with community panic in high stress and disaster situations. Everyone copes with fear and anxiety very differently but many people's response would be to panic instead of waiting to hear all of the facts about the situation at hand. I read the article from Harvard about the reasons why panic can become such an issue and one of the most interesting was the notion of people not trusting the media and/or the local government officials. Too often we turn on the news and all we hear is about bad things happening when in reality, we need to prioritize how we transmit information so that people are trusting what is being broadcast in order to eliminate chaos in a real crisis.