A crash course in changing the world.
I think the most important one is the panic management in a pandemic, because as if a pandemic isn´t already enough for people to handle with, we don´t need journalists, politicans etc. to make the people fear even more, so it is really necessary for a government in a crisis to gain and maintain public trust just to show all those affected "hey you are not alone with this, we´re going to get through this together" and to make them follow what you say to do.
This is the reason why an expert panel came up with the idea of a "psycholgical first aid" and its five elements, which also the journalists should infuse their stories with: safety, calming, connection, efficacy and hope.
It´s also important for a government to focs on determining the right messages, not to control people, but to help them in caring for themselves or help others and not make bad decisions in a frantic situation, so governments and journalists do have to work really close together to gain the biggest impact.
Journalists should also care about questions like "How do we manage massive grief and loss?", "How do we perform ceremonies when we can't attend them?" or "How do we support people who have lost a lot when we can't touch them?", because in a crisis or pandemic situation there might be nobody set up to handle grief, so that´s pretty important to care about, too.
If you - as a journalist - keep these things in mind and come up with some good ideas of your own and people realize that you really care about them and there problems/ grief, everybody should - at least - fear less and instead be more hopefull and that is what really counts.