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By analysing the 5 aspects on how to manage a crisis situation, the secret of managing panic in a pandemic caught my interest. Panic refers to the loss of social order within an individual. People are running around doing what they believe is self-protective. They do so to deal with the crisis and this affects the overall social order in the community. Dorri Reisman states that journalists should be cautious as to how they report a pandemic as this has the effect of creating things out of control. The aim would be to evoke a situation to maintain social order and not a state of panic. He further states that when we reach out to the public, trust is a big issue.If you don't have the trust, people aren't going to follow what you say to do. The idea behind the public trust is this: If people are concerned about something and you don't address those concerns, they really can't hear your message. The second aspect is to consider push techonology. This is referred to as focusing on the right messages on what we expect the issue to be. He adds that these questions should be considered:What if the message has no receiver? Think about this as a football analogy. How do you get the receiver to catch the ball if you haven't shown that person how to do it? It’s shaping behavior; it's not the government walking in and trying to control people. Instead, it's gaining a sense of how people take personal accountability for their own safety in the context of the community's safety. Thirdly, We don't deal with what we house in our minds, yet we really need to pay attention to it Journalistst are a vector of it as they have a lot of impact. Latly, Dorri states that good things happen if you do them. He states five aspects that should be considered by journalists, these are safety, calming, connection, efficacy and hope on order to deal with a pandemic or crisis.
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