All Blog Posts Tagged 'LEARN9' (179)

The most important aspect of crisis communication is maintaining the public trust. Once you lose that, it will be extremely difficult to prevent people from panicking and losing control all together.

The insight that stood out most to me was managing panic in a pandemic. Just because you stay calm and those you associate with stay calm when a crisis strikes doesn't mean those around you will. The real danger of a crisis arises not from the crisis itself, but from the fear it insights in people and the response taken to that fear. Being able to control the fear and avoid panic is paramount to good crisis management.

Personally, I found coming to terms with uncertainty as the most interesting of the five points. I have always been uncertain about things in life especially regarding the government and things that we are not told. I believe it is our duty as citizens to question the government and to form our own opinions as Americans.

A piece of insight that I thin is most surprising is lack of government or too strict of one. When the government is not involved enough problems can occur, but they can't be dictators either.

Though I was unable to open the link to the sites, I would have to say that to me, managing panic in a pandemic would be the most important thing to understand. Remaining calm in crazy situations is so important when it comes to finding a solution to a problem.

I enjoyed reading "coming to terms with uncertainty", because I can relate to being scared of the unknown. Going to college was a big unknown and scary thing for me to go through, and I was able to conquer the first year of this unknown place with ease by facing it head on. With help from others, I was able to make this place a "safe haven" and a place that I will come back to for safety in the future. This relates with any disaster that may strike the world, because you must tackle the…

I believe that coming to terms with uncertainty was not only surprising but important because once people recognize that some things are uncertain. We can work together to better understand uncertain event instead of working individually to predict the event ourselves. This secret of crisis communication also provided the idea that if a crisis such as infectious disease outbreak were to occur, it’s possible to report on infectious disease outbreaks without being a graduate-trained scientist.…

One piece of insight that I think is most surprising and important from the Secrets of Crisis Communication is managing panic in a pandemic. When disaster strikes in the U.S. or anywhere in the world for that matter, the media always is among the first who are on scene. The media has the ability to disclose what is unknown by the public. Typically what is feared the most is the unknown factor. Being in a tense situation and not knowing/ understanding what is going on is incredibly…

One piece of insight I found most surprising was in the 'Covering Risk' secret of The Five Secrets of Crisis Communication. It was the formula that Peter Sandman had created to calculate risk, Risk = Hazard + Outrage. I never even thought to consider outrage as a factor of risk.

Crisis communication is such a vital part of living in a world where crisis happens everyday. The ways in which we deal with crisis is so important, especially the communication aspect. I'm in the field of Public Relations so I've learned how vital communication during a crisis is for a client. Since I know how to react on a public relations end during a crisis, I found the way that people react interesting.

I enjoyed learning about the reactions of people in a crisis because I…

I picked "coming to terms with uncertainty" for a variety of reasons. For one, people for all of time will be scared or what they don't know. The natural reaction is to turn and run to the safe path, the safe place. However, the fact of the matter is that we don't know everything. By researching, and from multiple resources, we can slowly progress learning about the unknown so that we may become more confident in adjusting and fixing crisis's. Whether this is famine, weather, or any other…

I think the most interesting part of this journal is coming to terms with uncertainty. People all over the world have a different orientation when it comes to this subject: some welcome the uncertain and other avoid it, afraid that it will affect their familiar routine. Coming to terms with the fact that life is full of uncertainties is of utmost importance in order to be prepared for the worst case scenario.

I found the section about dealing with group panic to be very interesting because I had never given much thought to the fact that there has to be a group of people ready to help deal with community panic in high stress and disaster situations. Everyone copes with fear and anxiety very differently but many people's response would be to panic instead of waiting to hear all of the facts about the situation at hand. I read the article from Harvard about the reasons why panic can become such an…

Crisis communication is vital during stressful moments in time. I think one of the 5 most important concepts to learn is to "Managing Panic in a Pandemic." Its important for the public to be in the know during times of crisis so that they can react accordingly, so as not to make things worse. The media and government play a hand in what information is dispersed through mediums of communication and therefore need to use this power in a fair, responsible way. The most important thing they can…

I thought something interesting and important included in the reading was addressing the fact that reporters like high-outrage, low-hazard stories. It is very important to remember that reporters often like to sensationalize stories and to always take the news from traditional media with a grain of salt.

I thought managing a panic in a pandemic was extremely eye-opening. Apparently, people don't listen to anyone when they are in a panic. Not even the government. In my opinion, if you have nothing to work with or no one to turn to, you listen to authority. I believe when the government pushes out the message, the public should listen to it. I think if we all focus on managing panic in a pandemic we can overcome a horrible situation.

Under the How Do People React In A Pandemic? - I liked the section titled "Five states of reaction to a disaster." I feel know this five stages is great for anyone and everyone experiencing a pandemic to understand how they and others are feeling, and what to expect next from people. The five stages are:

1.Self-Preservation
2.Group Preservation
3.Blame Setting
4.Justice Seeking
5.Renormalizing.

I thought it was very interesting how Peter Sandman translated "risk" into a mathematical formula. To Sandman, risk= hazard+outrage. While scientists focus on hazard, the public is more concerned about outrage. Defining and explaining these components can help future generations handle their own "risks" and the communication regarding it.

It’s not easy to base decisions, actions, communications or even recommendations on science since the science is often lacking and often changing. With influenza, it’s a rapid and dynamic environment in which we are working, and sometimes I think we don’t fully appreciate how dynamic it really is.

Trust in authorities will prevent people from panicking. It will enable individuals to better cope with their fears, act more rationally, and support each other. It will allow people to accept more drastic measures such as quarantines and school closings.

I think this is one of the best secrets because it teaches that in a crisis there needs to be someone in charge. Otherwise people start making rash descions and things get worse.

If there is an authortive figure who is not…